Identification and Contact Data

When you register on our platform or contact customer service, we collect data such as your full name, email address, and date of birth. Verifying your age is a legal obligation to ensure that you are at least 18 years old. Without this basic information, we cannot grant you access to our services.

Usage and Device Data

With each visit to Fruit Million, data about your device and your interaction with the site are automatically collected. This includes your IP address, browser type, operating system, pages visited, access times, and session duration. This data helps us analyze platform stability and prevent unauthorized access.

Transaction and Support Data

If you carry out financial transactions (if applicable to the services provided), we record the details of the transaction, excluding full bank card details which are processed by our secure partners. We also keep copies of your correspondence with our support team via official channels to monitor the quality of our services.

Performance of the Contract

Most data processing is necessary to provide the services you have signed up for and to comply with our terms and conditions.

Legitimate Interest

We process data to ensure the security of our network, prevent fraud, and optimize the overall performance of the platform. This is essential for maintaining a reliable environment.

Legal Obligation

In Switzerland, we are obligated to retain certain data for administrative, fiscal, or legal purposes, such as preventing money laundering or protecting minors.

The collected information is used for the following purposes:

• Creating and managing your user account.
• Providing technical support and answering questions.
• Performing internal analyses to improve features and content.
• Maintaining our security protocols and fraud prevention.
• Informing about important updates or changes to our services.

We do not store your personal data longer than necessary for the purposes for which it was collected. When your account is closed, the data will be deleted or anonymized after a reasonable period, unless a longer retention period is legally prescribed. For administrative and legal records in Switzerland, this can mean a period of up to ten years.

Service providers and processors

We may share your data with trusted partners who perform services on our behalf, such as IT hosts, payment providers, and analytical services. These parties are contractually obligated to process and secure your data strictly according to our instructions and in accordance with applicable law.

Legal disclosure

In exceptional cases, we may be obliged to share your data with Swiss government authorities or law enforcement services if legally compelled to do so or to protect our own rights and the safety of our users.

If data is transferred to countries outside Switzerland or the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the competent authorities, to guarantee an adequate level of protection.

Fruit Million applies strict technical and organizational security measures. This includes encryption (SSL/TLS), firewalls, access controls, and regular audits of our systems. While we make maximum efforts, we point out that no method of transmission over the internet is completely risk-free.

Under Swiss law, you have extensive rights regarding your data:

• Right of access: You can request what data we store about you.
• Right to rectification: You can request correction of inaccurate data.
• Right to erasure: You can request the deletion of your data (right to be forgotten).
• Right to restriction: You can request to temporarily stop the processing of your data.
• Right to object: You can object to processing based on legitimate interest.

To exercise these rights, please contact us at [email protected].