Access to our services is strictly reserved for individuals aged 18 and over. We implement a rigorous verification process to prevent minors from using our platform. We also advise parents to use filtering software on shared devices to prevent minors from accessing gambling-related content on the web.

Safe gaming begins with awareness. We encourage all our users to observe the following rules:

• View gaming solely as entertainment and not as a way to make money.
• Never play with money you need for essential matters such as rent or groceries.
• Set a time limit for yourself and adhere strictly to it.
• Never try to 'win back' losses immediately by taking higher risks.
• Do not play when you are stressed, depressed, or under the influence of substances.

Deposit and Loss Limits

Through your account settings, you can set daily, weekly, or monthly limits on the amount you can deposit or lose. A request to decrease a limit will be implemented immediately. A request to increase a limit will only take effect after a cooling-off period of 24 to 48 hours, allowing you to reconsider your decision.

Session and Time Limits

It's easy to lose track of time. That's why we offer the option to set session limits. You will receive a notification or be automatically logged out after a preset duration has been reached.

Time-out and Self-Exclusion

If you need a short break, you can opt for a 'Time-out' period (e.g., 24 hours or a week). For a more structured break, you can request full self-exclusion. During this period, your account will be blocked, and you will no longer receive marketing materials. A self-exclusion cannot be terminated prematurely.

Problematic behavior often starts subtly. Pay attention to the following signs in yourself:

• Spending more money or time on gaming than planned.
• Neglecting social obligations or work.
• Lying to friends or family about your gaming behavior.
• Feelings of restlessness or irritability when you can't play.
• Using gaming to escape personal problems.

If you feel you are losing control, it is essential to seek professional help. In Switzerland, there are numerous specialized organizations that offer anonymous and professional support. We encourage users to contact local advisory centers or national helplines with expertise in gambling addiction. Seeking help is a sign of strength.

When sharing computers or mobile devices with minors, you bear an additional responsibility. Always ensure you log out when finished and keep your login details in a secure place. Installing parental control software is an effective way to create a safe digital environment for your family.

Our support team is trained to recognize signs of problematic behavior. While the ultimate responsibility lies with the user, we reserve the right to contact users or restrict their access if we have reasonable grounds to believe their well-being is at risk.